Pet portrait questions
How do I book a session?
Find a day on our events page and pick a time on its page. Your confirmation email has a private link to your booking.
Can I change or cancel my booking?
Yes, from the private link in your confirmation email. You can move to another open time until booking closes shortly before your session, and cancel any time before it starts. If you can't come, please cancel so someone else can have the time.
A realtor or a business invited me. Do I pay?
No. On a sponsored day your host pays for your session and a 5x7 print. Pick your time from the link in your invitation.
How does a condo pet day work?
Your building's management arranges the day in your lobby. You book a time on your building's page with a small booking payment, which comes off your order on the day, and every session comes with a bonus 5x7 print. Our booking policy has the details.
What should I bring for my pet?
Your pet on a leash or in a carrier, and a favourite treat or toy to get their attention. A quick brush before you come helps.
When do I get my prints?
On the day. You choose your favourites at the event and we print them while you wait.
Can I host a pet photo day for my clients?
Yes. Realtors and local businesses host them for their clients, under their own name. We send the invitations, run the day and send you copies of the photos. Tell us about it.
Can my building have a condo pet day?
Building managers can arrange one for their residents. Write to us with your building's name.